Elevate Your Customer Experience
With an Omni-Channel API and Messaging Platform
With an Omni-Channel API and Messaging Platform
EMAIL
Reach 4 billion unique users
Voice / SMS
9-in-10 own a smartphone
WHATSAPP
Reach 2 billion unique Users
WEB CHAT
Chat with website visitors
Introducing our revolutionary omnichannel messaging platform! With seamless integration across multiple channels, including Webchat, SMS, email, voice and WhatsApp messages. We empower businesses to engage with their audience like never before.
Say goodbye to scattered customer communications and hello to unified, consent-driven messaging with our omnichannel solution. Elevate your customer experience and drive results with us today, with Subscribedin Messenger.
Avaialble on the Google Play, Apple App Store, and Microsoft Windows Store.
Here are a few reasons to consider using the Subscribedin Messenger platform.
Many companies both large and small, are drowning in the miriad of messaging platforms that exist today. In many cases Whatsapp is installed on
one physical phone, and email/SMS is limited to a bulk messaging service provider, with has no effecient way of receiving responses.
This results in a chaotic scamble to try and manage these messages from different service providers.
Subscribedin Messenger sovles this by giving you a single vendor-agnostic platform, to have two-way communication with customers
on their preferred channel, at any point in time. Send
and receive messages with confidence, via Online Webchat, Email, SMS, Voice Messages, WhatsApp, Surveys, and more.
When customers call, they want a personalized experience that is easy, friendly, and consistent, regardless of the messaging channel
or company representative.
We help you achieve this goal, by merging all your inbound and outbound messages on every channel into one unified thread, for each customer.
Sorted in chronological order, anyone receiving a customer message, will have immediate access to all prior conversations, without having
the customer repeating themselves.
Ever wonder how large international companies are able to respond instantly to customers?
The fortune 500 companies achieve this through customer support centers that assign multiple employees to respond to messages that are queued on an omnichannel messaging platform.
Subscribedin provides these omnichannel capabilities, through our delegated access feature.
Stop missing opportunities to grow your customer base and by extension the company's revenue. Seemless secure and efficient, with a full audit trail of persons who accessed a customer interaction on any channel.
Start responding to customers instantly, with delegated access.
Become faster nimbler and more effective, with the use of messaging campaigns from Subscribedin. Our tools are deisgned to automate essential communication workflows, such as billing, appointment schedule reminders, promotions, notifications. and much more.
Unlike other omnichannel vendors, Subscribedin provides the option of a dedicated cloud server to meet various regulatory requirements, and give greater control of the data. These servers are customizable through the use of our builtin APIs, that enable your existing applications to access any of our supported communication channels.
Reduce no shows and wasted capacity with SMS/WhatsApp reminders, confirmations, and rescheduling links. Example scenarios include healthcare visits, test drives, installations, government services.
Instant confirmations reassure customers and lower post-purchase anxiety. Examples include purchases, applications, payments, booking receipts.
Proactive tracking reduces WISMO tickets and boosts satisfaction. Examples include package delivery, service requests, property applications, government documents processing.
Friendly nudges improve on-time payments and renewals. Example scenarios include bills, rent, tuition, subscriptions, leases.
Welcome sequences set expectations, collect preferences, and reduce early churn. Examples include welcoming new users, setting expectations, reducing early churn.
Close the loop after a ticket: confirm fix, share next steps, and ask for feedback. Example scenarios include closing tickets, verifying satisfaction.
Real-time alerts limit frustration, call spikes, and churn. Example scenarios include outages, fraud alerts, flight changes, recalls.
Time-bound offers and points reminders drive incremental revenue. Example scenarios include flash sales, reward reminders, upgrade offers.
Post-interaction micro-surveys capture fresh insights and prevent churn. Example scenarios include after appointments, purchases, or support interactions.
Contextual nudges like refills, usage thresholds, back-in-stock alerts convert intent to action. Example scenarios include refill reminders, usage thresholds, back-in-stock alerts.
Omnichannel messaging helps businesses connect with leads across platforms like social media, email, and chatbots, guiding them through the sales funnel with relevant, timely information.
Provide real-time support on live webchat, social media, and email. Customers can switch between channels without losing context, enhancing customer satisfaction and issue resolution speed.
It is very easy to get started with minimal technical knowledge, and the platform seemlessly supports single family business' and large corporations with thousands of customers. Follow these three easy steps to get started:
Create a new account, and add your existing Twilio.com and SendGrid.com account details to the platform.
Customers, vendors, and staff can connect with your new company account, by sending their subscription on the web, mobile, or in-person. The messenger platform will provide an alert, allowing you to accept the new subscription.
Send and receive email, SMS, voice and Whatsapp Messages with confidence.
The platform is designed to meet the most stringent data privacy laws, including GDPR. The platform provides easy opt-in and opt-out options for customer communication, along with mulitple layers of security, referred to as an Information Barrier. For the A2P 10DLC Compliance in the USA, there is the option of using channel approvals, to obtain an inbound approval message for each channel.
We use AES256 bit encryption for stored personal data, TLS encryption for data in transit, and masking of telephone and email when displayed. All servers are hosted within Microsoft's Azure data centers, which have been independently audited, and verified to be compliant with the stringent security requirements of ISO 27001, ISO 27018, SOC 1, SOC 2, SOC3, FedRAMP, HITRUST, MTCS, IRAP, and ENS. Check out Microsoft Azure for more information.
Tele / SMS / WhatsApp:
+1 437.600.9595
Subscribedin Technologies
Primary Address: 2107 NW 79TH AVE UNIT KJ00836, Doral, Florida, 33122, USA
Secondary Address: P.O. Box 32, Mona, Kingston 7, Jamaica, West Indies
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